Shipping
Fast and discreet deliveries
Discreet Shipping
Shipments are totally discreet and it is impossible to know their content either by the packaging or by the shipping label. In addition, the packages have a sticker so you know if it has been opened.
Post Office or MRW
For shipments from Spain, the Peninsula and the Balearic Islands, you can indicate a Post Office as the delivery address (data in Google Maps or on the Correos website: Office Locator) or MRW (Office Locator). Remember to indicate your full name and phone number to receive an SMS when you can pick it up. Shipments to offices have the same delivery times.
En PingaOculto We entrust our orders to the best logistics companies on the market, offering Urgent Shipping at a reasonable price throughout the world.
Spain
Peninsula
Delivery on the next business day if the order is placed on a business day before 16:00 p.m. If it is done later, the term is extended by 24 working hours.
Delivery on the next business day if the order is placed on a business day before 17:30. If it is done later, the period is extended by 24 working hours.
*If the amount without shipping is less than €20, it will be sent by Correos Express.
Delivery before 14:00 p.m. on the next business day if the order is placed on a business day before 17:30 p.m. If it is done later, it is extended 24 working hours.
Delivery on Saturday if the order is placed before 16:00 on Friday. If it is made later, it is shipped the next business day and delivered the next business day.
Same delivery time as the "Urgent 24H MRW 19:00" modality, but upon delivery of the package the total cost of the order will be paid to the delivery person in cash.
Delivery in a maximum of 2 hours from placing the order in the store located at Calle Lucio del Valle 12, Madrid, Spain. Schedule: Monday Friday 10 a.m. to 14 p.m. and from 15 to 19 p.m. | Saturday 10 to 14 p.m.
Balearic Islands
Delivery in 24-48 working hours if the order is placed on a working day before 16:00. If it is done later, the term is extended by 24 working hours.
Same delivery time as the 24-48 hour modality, but upon delivery of the package the total cost of the order will be paid to the delivery person in cash.
Canary Islands
Delivery in 2-6 business days by certified shipping. Since all packages must clear customs, delivery times may be affected by customs congestion.
Delivery in 48-72 working hours if the order is placed on a working day before 16:00. If it is done later, the term is extended by 24 working hours.
*It is necessary to indicate the DNI or CIF in the order.
Ceuta and Melilla
Delivery in 4-8 business days by certified shipping. Since all packages must clear customs, delivery times may be affected by customs congestion.
Portugal
Delivery on the next business day if the order is placed on a business day before 17:30. If it is done later, the period is extended by 24 working hours.
Delivery before 17:30 p.m. on the next business day if the order is placed on a business day before 18:00 p.m. If it is done later, it is extended 24 working hours.
Europe
Delivery in 2-5 business days by certified shipping with tracking.
Delivery in 24-48 working hours if the order is placed on a working day before 16:00. If it is done later, the term is extended by 24 working hours.
*90% of shipments delivered in 24 working hours
All the world
Delivery in 7-14 business days by certified shipping with tracking.
Delivery in 2-7 working days via DHL Express with tracking.
*Customs expenses to be paid by the buyer. DHL will handle all paperwork quickly and accurately to ensure on-time delivery and avoid delays.