Spy Earpieces

Instructions for Nano Earpiece GSM Bluetooth Inductor Piece

Thank you for choosing our product. If you need assistance or have any questions, please don't hesitate to contact us. We'll be happy to help.

Description

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The Nano Inductive GSM Bluetooth Earpiece is one of the most discreet wireless earpieces on the market, measuring only 3 mm in size, allowing it to be completely hidden in the ear canal. This device offers two modes of use: GSM modeby inserting a card nano SIM to make and receive calls directly from the inductor itself, and Bluetooth mode, connecting it to a mobile phone to transmit sound wirelessly.

The integrated microphone allows for whisper-like communication, making it the perfect choice for situations where privacy is essential. The induction piece should be kept close to the earpiece, concealed under clothing and against the body, ensuring complete discretion. With a 3-hour battery life, the rechargeable battery guarantees extended use without needing to recharge the earpiece.

Specifications:

  • Ultra-compact 3mm earphone: One of the smallest devices on the market, designed to be completely hidden in the ear canal.

  • Dual mode of use GSM and Bluetooth:

    • mobile: The induction piece functions like a hidden phone when a card is inserted. nano SIM.

    • Bluetooth: It can be linked to a mobile phone to transmit sound wirelessly and discreetly.

  • Integrated high-sensitivity microphone: It allows communication through whispers, ensuring total privacy in any situation.

  • Rechargeable battery with up to 3 hours of autonomy: The induction collar offers stable performance during extended use.

  • Global GSM band compatibility: It operates at 850/900/1800/1900 MHz, suitable for multi-country networks.

  • Clear and stable sound: Excellent audio quality in both GSM and Bluetooth, even in noisy environments.

Content

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1 – Puller Magnet

2 – Extractor Bar

3 – Nano Spy Headphones (2 magnetic units)

4 – GSM BT Induction Piece

5 – USB charging cable

+ Vip Pro SuperMini/UltraMini earpiece

6 – Vip Pro SuperMini or UltraMini earpiece

7 – 2 Batteries 337/SR416SW

Instructions

Step 0 - Original Product

PingaOculto RRSS

Check that it is a original product of PingaOculto checking the brand that appears on the product.

If you have any doubts about whether it is original, you can contact us and we will verify it.

Step 1 - How to Use

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The GSM Bluetooth Piece It can work in several ways. ways:

  • GSM ModeWe must insert a nanoSIM card into the device. When the device is switched on, it will function as a mobile phone, capable of receiving calls and allowing communication via its integrated microphone.
  • Bluetooth modeThe device connects to a mobile phone via Bluetooth 4.0, allowing you to receive calls or listen to recordings in the earpiece.

Select the how to use that you wish to consult:

Step 1.1 - GSM Mode

Step 1.1.1 - Remove PIN from Nano SIM

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To use the Nano SIM card with the Kit need to temporarily remove the SIM pin code. You can find the setting on your mobile in security, privacy or similar settings.

If you don't find the option, search in google: "remove sim card pin code + mobile model/brand".

Step 1.1.2 - SIM Insertion and Power On

The inductor component is shipped with low or no load, It is recommended to charge it before its first use. (See Step 7)
Instructions-Nano-GSM-BT-NanoSIM.jpg
Instructions-Nano-GSM-BT-ON-OFF.jpg

Enter a Nano SIM card according orientation that appears in the image. The Nano SIM will be correctly inserted when you hear a click. For extract it push Nano SIM card in until you hear a click.

To turn on the inducing element, first We need to turn the switch to ON mode, as shown in the image.It is very important that the switch is in this position in order to use it.

To turn it offWe must put the switch in OFF mode, as shown in the image.

Step 1.2 - Bluetooth Mode

The inductor component is shipped with low or no load, It is recommended to charge it before its first use. (See Step 6)
Instructions-Nano-GSM-BT-ON-OFF.jpg

To turn on the induction cooktop, First of all we must put the switch in ON modeNext, access your mobile phone's Bluetooth settings and connect it to a device called “PD-EAR".

Once you connect the mobile phone for the first time, it will be paired with the device and connected automatically as long as Bluetooth is activated on the mobile phone. As long as there is a device connected via Bluetooth to the piece, it will remain hidden. for the rest of the devices.

To turn off the pieceWe must put the switch in OFF mode, as shown in the image.

Step 2 - Earpiece Type

This model can be purchased only with the Nano Earpiece or also with a Vip Pro type Earpiece. The Nano Penguin offers little volume and can only be used in noise-free environments like exams or libraries. The Earpiece VIP Pro offers more volume and can be used in environments with or without noise.

Select the headset model to see the configuration steps

Step 3 - Using the Kit with Vip Pro Earpiece

Step 3.1 - Stack Introduction

Step-1-Vip-Pro-Mini.jpg

Unscrew the black cover of the spy headset and insert the battery with the positive pole up (where are the letters of the brand and the model of the battery is the positive pole).

Next, screw the cap back on, making sure it is screwed on tightly.

La battery begins to discharge as soon as it is inserted on the spy headset and must be removed if not in use to prevent discharge.

The battery model required for the vip pro spy headset is 337-SR416SW.

Step 3.2 - Cleaning and Testing

This sound, similar to an untuned radio, is normal on all Vip Pro Spy Headphones. It is due to the constant amplification of the inductive waves emitted by the inductive element. This sound decreases when something is played and when the battery power decreases. Thanks to this technology, we have great autonomy and very small headphones.
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Firstly, clean the ear well with a Q-tip, ear cleaning spray or water and dry well. If it's not the first time you've used it, clean the earbud holes with a fine needle and be very careful to remove any wax. that obstructs and can make you not hear anything.

Hold the spy headset close to your ear and check that you hear a sound similar to that of an untuned radio.

This sound indicates that it is turned on and works properly.

⚠️ If the sound is very loud and can be heard without the earpiece in your ear, unscrew the cover and check that the battery is oriented with the positive (+) terminal facing upwards, then carefully screw the cover back on. If the cover or battery is not aligned, this noise will occur.

⚠️ If you cannot hear the sound similar to an untuned radio, check that the battery is correctly inserted with the positive pole + facing up and carefully screw the cover back on. If you have left the battery inserted for a long time, it will be discharged and you will need to use the other battery included in the kit or a new one.

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Next, we are going to make a test run:

  1. Put the whole kit on a table.
  2. Position the earpiece VIP pro near the inducing element like in the image.
  3. Slide the power switch to the ON position y wait to hear the power-on melody.

If you heard the power-on melody, the inductor has turned on correctly and is working. Depending on the operating mode you selected:

  • GSM Mode: hope at least 1 minute and call the Nano SIM card's phone number from a mobile phone. The call is answered automatically after a few seconds. You will be able to hear yourself speaking from the mobile phone making the call and you will be able to communicate through the integrated microphone.
  • Modo Bluetooth: After connecting your mobile phone, you can play a song or make a call to the connected mobile phone; you will be heard speaking from the mobile phone making the call and you will be able to communicate through the integrated microphone.

Then Place the kit on your body as in the image. The inducing element should always be between the neck and chest (the closer the more volume) to transmit the sound to the earphone.

⚠️ If you are not hearing through the earpiece, check that the inductor is close to the VIP Pro earpiece. If GSM mode is not working, try another Nano SIM card, ensuring it has a signal and no PIN code. Also, try a full battery charge. If you need further assistance, please contact us. WhatsApp number: +34 644 098 320 o Email.

Step 3.3 - Introduction and Placement

Introduction-Pinganillo-Vip-Pro-UltraMini.jpg

Insert the earpiece into your left ear.You can also insert it in the right ear, but we generally hear better through the left. You can push the earpiece in with your finger. It's not recommended to insert it too far, as it's not necessary to conceal it.

The headset setup is now complete. VIP Pro. You can follow with instructions is available at:

Step 4 - Using the Nano Earpiece Kit

If the VIP Pro earpiece works, the Nano earpiece will definitely work too. This is because the Nano earphone works thanks to the material it's made of. It's recommended to first try the VIP Pro earphone if you purchased a kit that includes it.

Step 4.1 - Kit Parts

Nano-Earpiece-Parts.jpg

The headphones (in the image indicated by the number 3) are the two smallest pieces and should part with the nailYou can find them in the Kit in a plastic bag.

Also included are the extractor bar (2 in the picture) and the puller magnet (1 in the image).

Step 4.2 - Test Function

Instructions-Nano-GSM-BT-Microphone.jpg
Test-Function-Nano-Piece-GSM.jpg

Place together the magnetic extractor and the two earphones and place them in contact with the inductor element like in the image. The extractor magnet, being also made of a piezoelectric material, reacts to inductive waves just like the headphones, vibrating and producing sound; therefore, we will use it together with the headphones to perform the test:

  1. Put the whole kit on a table.
  2. Place the extractor magnet and the two earphones in contact with the inductor element like in the image.
  3. Slide the power switch to the ON position y wait to hear the power-on melody.

If you hear the power-up melody or see the earpieces vibrating, the inductor has powered on correctly and is working. Depending on the selected operating mode:

  • GSM Mode: hope at least 1 minute and call the Nano SIM card's phone number from a mobile phone. The call is answered automatically after a few seconds. Bring your ear close to the extractor magnet and the headphones that are in contact with the inducing element and check if you hear or feel vibrations when speaking from the mobile phone making the call.
  • Modo Bluetooth: After connecting your mobile phone, you can play a song at maximum volume. Bring your ear close to the extractor magnet and the earbuds in contact with the inductor element and check if you can hear the song and/or if the earbuds vibrate.

Si vibrate and/or can be heard the kit It's working correctly.

⚠️ If you cannot hear through the earpiece, check that the inductive element is properly attached to the extraction magnet and earpiece. If GSM mode is not working, try another Nano SIM card, ensuring it has a signal and no PIN code. Also, try a full battery charge. If you need further assistance, please contact us. WhatsApp number: +34 644 098 320 o Email.

Step 4.3 - Introduction to the Nano Earpiece

This step It is the most complex and may require several attempts to achieve the correct entry.. Si DO NOT enter it correctly you will hear low or no sound.

For correct insertion, keep your ear clean. It is recommended to use cotton swabs or cleaning spray before to insert the earphone.

Accessories-Nano-Earpiece.jpg
Introduce-Pinganillo-Nano.jpg
Insert-Spy-Earphone-Nano.gif

Enter first, a headset (only one of the two that appear in the image indicated by a 3) in the left ear (we hear better through the left ear than through the right) through the following procedure:

  1. Turn your head 90º so that the left ear where we are going to insert the earphone is facing upwards.
  2. Then Drop the earpiece into your ear (Never try to insert the earpiece with a cotton swab or similar object, as it will not be inserted correctly).
  3. keeping the same position with your head turned, shake your head and make circular movements until you notice the sensation of a drop of water falling into the ear and/or the clogged ear.

 ⚠️ It may be necessary to repeat this step several times ⚠️

➕ For check that the earpiece has been inserted correctly, put your hand to your ear (so the earphone doesn't fall to the ground) and turn your head to the opposite side. If the earpiece falls out of your ear easily when turning the head is that it has NOT been entered correctly. You must repeat the introduction steps.

➕ You can also Check if it is correctly inserted by making sure that no one else can see the earpiece in the ear.. If you can see it, DO NOT it is well introduced.

🔧 Tip: There are times when The earpiece just needs a little push to be correctly entered. If so, place the extractor magnet behind your ear, close to the neckYou'll notice the earpiece moving and you can finish placing it.

🔧 Tip 2: There are certain people who accumulate more amount of earwax, especially in the inner part of the ear, causing greater difficulty in inserting the earpiece. Remember clean the ear Cleaning Sprays and sticks for the ears. Usually you will only need practice more to enter it correctly. If you can't enter it It is advisable that you have one done ear cleaning to remove wax.

⚠️ If you are unable to enter it, please contact us for assistance: WhatsApp number: +34 644 098 320 o Email.

Step 4.4 - Placement and Volume

Schematic-of-Use-Nano-Piece-GSM-BT.jpg

When the earpiece has been correctly inserted in the left ear, place the Kit as it appears in the image, remembering that the inductor element should always be on the neck under clothing so that the earphone receives the sound. 

Call the SIM card's phone number from a mobile phone (GSM mode) or play a song (Bluetooth mode).

If you hear very low, Also insert the other earphone into your right ear.

 (A single earphone in the left ear is recommended., since when trying to insert one in each ear, the first one will be misplaced when introducing the second one). (It is VERY likely that if we cannot hear well with an earphone in the left ear, it is because we have not inserted the earphone correctly. the inductor part does not have enough charge or the inductor element is not in the neck).

Step 5 - Microphone and Volume

Instructions-Nano-GSM-BT-Microphone.jpg

The Inducing Piece includes a integrated microphone that should not be covered with skin.

To increase the volume The inductor element should be placed closer to the earpiece.

To decrease volume The inductor element should be placed further away from the earphone. 

Step 6 - Removing the Earphone, Battery and Cell

Remember to turn off the inducing element while you're not using it.

Battery charge

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La autonomy of the Inductor Piece device is approximately 3 hours.

To load it:

  1. The switch must be in ON mode. The light will start flashing red.
  2. Plug it into power with the charging cable and plug from the Kit or to a charger up to 5V and 1A.

The inducing element will be fully charged when red light is steady. The estimated time of charge is 1-1,5 hours.

⚠️ The switch is a circuit breaker, so must be on the ON position, otherwise it will not load.

Earpiece Removal

Step 6.1 - Nano Earpiece Removal

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Remove the earpiece approaching the extractor bar (indicated in the image with a 2) with puller magnet (indicated with a 1) at its base to the ear as you can see in the first image.

Another VERY effective extraction method es hold with one finger the puller magnet inside the ear and shake your head while keeping it rotated as in the second image. It can be hard to remove the first few times, but after several attempts it will succeed.

Also It is possible that the earpiece has already been removed and fallen to the ground, check if it is still in your ear by connecting the Kit and checking if you hear when playing a recording at maximum volume.

⚠️ If you are unable to extract it, please contact us for help: WhatsApp number: +34 644 098 320 o Email.

It is recommended to clean the earpiece with water or alcohol., the extractor magnet and the extractor bar before and after each use.

Lastly, Remember to turn off the product.

Step 6.2 - Removing the Vip Pro Earpiece

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Remove the earpiece by pulling the transparent thread with your fingers.

If you don't get it, you can try to pull the transparent thread with tweezers.

Lastly, remember to disconnect the battery when you finish using the spy earpiece to avoid discharging it.

Thanks for your purchase!

We thank you for your trust in our products. If you experience any inconvenience during use, please do not hesitate to contact us.or feel free to contact us. In most cases, The incidents are due to incorrect use and not a manufacturing defect., so we will be happy to help you resolve it quickly and efficiently.

Videotutorial

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Frequent Problems

1 - I cannot establish a call (GSM mode)

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It can be due to several reasons. Perform the following checks:

  • Check that the Nano SIM card does not have a PIN. You can check it by entering it in your mobile and restarting the mobile. If it asks for the SIM pin at power-up, you should remove it. To use the SIM card with the Kit it is need to temporarily remove the SIM pin code. You can find the setting on your mobile in security, privacy or similar settings. If you don't find the option, search on Google: “remove SIM card pin code + mobile model/brand”.
  • Check that it has a battery and has been charged with the switch in ON mode. Es very important that the switch is ON, since it is a power cut-out and if it is off the part will not charge. Even if the ignition melody sounds, it may fail due to low charge.
  • Verify that you have inserted the Nano SIM card correctly and heard it click when entering it.
  • Verify that the Nano SIM card can make or receive calls.
  • Check the Compatible GSM bands, which are: 850 / 900 / 1800 / 1900 are available in your country is available at: https://www.worldtimezone.com/gsm.html 
  • Test in the open to rule out a coverage problem. Besides, try another Nano SIM card from another operator. For example, in Spain, the most recommended operators are Movistar or Vodafone and the least recommended is Orange and similar.

⚠️ The Induction Piece receives less signal than a cell phone. It's important to try with a carrier with good coverage.

2 - Device does not appear (Bluetooth mode)

Instructions-Nano-GSM-BT-ON-OFF.jpg

To put the bluetooth piece in pairing mode You must turn the switch ON as shown shown in the image. Connect your mobile Activate Bluetooth and search for the device “PD-EAR”. Once connect your mobile for the first time will be linked to the device and it will connect automatically as long as Bluetooth is turned on on your mobile. If it doesn't turn on you need to charge it..

3 - Calls cannot be heard, but songs or recordings can (Bluetooth mode)

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If you can listen to recordings or songs through the spy earpiece, but not phone calls, check:

  • If you use iPhone, during a phone call, click the speaker or bluetooth icon to activate the output through the bluetooth device.
  • If you are using another mobile phone, Also check that Bluetooth audio output is activated while you are on a call. This is usually a Bluetooth or speaker icon.
  • Check the settings when making the call.

⚠ If it doesn't work, try another mobile phone.

4 - Doesn't work

The nano spy headphones work because of the material. They are made of a piezoelectric material, and not due to any internal electronic system in the headphones. For this reason It's impossible that the nano headphones aren't working and the The problem will be the induction collar or the mobile. Follow the steps and tests indicated in the next section (5 – I can't hear anything or very low).

Si The VIP Pro headset is not working follow the checks below:

Clean-Ear-and-Earpiece.jpg
Introduction-Battery-Pinganillo-Vip-Pro-UltraMini.jpg
  • Clean the earphone holes with a fine needle and be very careful to remove earwax that obstructs the earpiece and can make you not hear anything.

  • Check that the battery is charged. If it has been left on the spy headset for a long time, it will download and you must use a new battery. The battery discharges even when not in use.

  • Unscrew the black cap of the spy headset and insert the battery with the positive pole facing up (where the letters of the brand and the battery model are the positive pole).

  • Screw the cap back on, making sure it is screwed tightly.

If you hear the sound similar to an untuned radio When you put the earpiece in your ear with the battery inserted, The headset is working and the problem will be another. Follow the steps indicated in the next section (3 – I can't hear anything or very low).

⚠️ The battery starts to run out as soon as it is inserted in the earpiece and must be removed if not in use to avoid discharge. 

5 - I can't hear anything or very low

This is one of the most common problems in nano spy headphones. There are several possible reasons for which you hear nothing or very little. We are going to carry out a series of tests:

Which of the two earbuds are you experiencing the problem with?

Spy Earpiece Nano

If the VIP Pro spy earpiece works, the Nano spy earpiece will definitely work too. This is because the Nano earphone works thanks to the material it's made of. It's recommended to first try the VIP Pro earphone if you purchased a kit that includes it.
Accessories-Nano-Earpiece.jpg

Spy headphones (in the image indicated by the number 3) are the two smallest pieces and should part with the nailYou can find them in the Kit in a plastic bag.

Also included are the extractor bar (2 in the picture) and the puller magnet (1 in the image).

Instructions-Nano-GSM-BT-Microphone.jpg
Test-Function-Nano-Piece-GSM.jpg

Place together the magnetic extractor and the two earphones and place them in contact with the inductor element like in the image. The extractor magnet, being also made of a piezoelectric material, reacts to inductive waves just like the headphones, vibrating and producing sound; therefore, we will use it together with the headphones to perform the test:

  1. Put the whole kit on a table.
  2. Place the extractor magnet and the two earphones in contact with the inductor element like in the image.
  3. Slide the power switch to the ON position y wait to hear the power-on melody.

If you hear the power-up melody or see the earpieces vibrating, the inductor has powered on correctly and is working. Depending on the selected operating mode:

  • GSM Mode: hope at least 1 minute and call the Nano SIM card's phone number from a mobile phone. The call is answered automatically after a few seconds. Bring your ear close to the extractor magnet and the headphones that are in contact with the inducing element and check if you hear or feel vibrations when speaking from the mobile phone making the call.
  • Modo Bluetooth: After connecting your mobile phone, you can play a song at maximum volume. Bring your ear close to the extractor magnet and the earbuds in contact with the inductor element and check if you can hear the song and/or if the earbuds vibrate.

Si vibrate and/or can be heard the kit It's working correctly.

⚠️ If you don't hear the call through the earpiece, check that the inductive element is properly attached to the magnetic ejector and earpiece. If that doesn't work, try another Nano SIM card, ensuring it has a signal and no PIN code. Also, try a full battery charge. If you need further assistance, please contact us. WhatsApp number: +34 644 098 320 o Email.

If in the previous step when carrying out the test you have noticed how The extractor magnet next to the headphones vibrates or sound, the kit is working correctly and the problem is:

  • The inducing piece has no load or has low charge.
  • El inductor element was not in the neck while testing with the earphone in the ear.
  • The earpiece has not been inserted correctly.. (The MOST likely option). Follow the headset insertion steps again:
Accessories-Nano-Earpiece.jpg
Introduce-Pinganillo-Nano.jpg
Insert-Spy-Earphone-Nano.gif

Enter first, a headset (only one of the two that appear in the image indicated by a 3) in the left ear (we hear better through the left ear than through the right) through the following procedure:

  1. Turn your head 90º so that the left ear where we are going to insert the earphone is facing upwards.
  2. Then Drop the earpiece into your ear (Never try to insert the earpiece with a cotton swab or similar object, as it will not be inserted correctly).
  3. keeping the same position with your head turned, shake your head and make circular movements until you notice the sensation of a drop of water falling into the ear and/or the clogged ear.

 ⚠️ It may be necessary to repeat this step several times ⚠️

➕ For check that the earpiece has been inserted correctly, put your hand to your ear (so the earphone doesn't fall to the ground) and turn your head to the opposite side. If the earpiece falls out of your ear easily when turning the head is that it has NOT been entered correctly. You must repeat the introduction steps.

➕ You can also Check if it is correctly inserted by making sure that no one else can see the earpiece in the ear.. If you can see it, DO NOT it is well introduced.

🔧 Tip: There are times when The earpiece just needs a little push to be correctly entered. If so, place the extractor magnet behind your ear, close to the neckYou'll notice the earpiece moving and you can finish placing it.

🔧 Tip 2: There are certain people who accumulate more amount of earwax, especially in the inner part of the ear, causing greater difficulty in inserting the earpiece. Remember clean the ear Cleaning Sprays and sticks for the ears. Usually you will only need practice more to enter it correctly. If you can't enter it It is advisable that you have one done ear cleaning to remove wax.

⚠️ If you are unable to enter it, please contact us for assistance: WhatsApp number: +34 644 098 320 o Email.

Schematic-of-Use-Nano-Piece-GSM-BT.jpg

When the earpiece has been correctly inserted in the left ear, place the Kit as it appears in the image, remembering that the inductor element should always be on the neck under clothing so that the earphone receives the sound. 

Call the SIM card's phone number from a mobile phone (GSM mode) or play a song (Bluetooth mode).

If you hear very low, Also insert the other earphone into your right ear.

 (A single earphone in the left ear is recommended., since when trying to insert one in each ear, the first one will be misplaced when introducing the second one). (It is VERY likely that if we cannot hear well with an earbud in the left ear, it is because we have not inserted the earbud correctly. the inductor part does not have enough charge or the inductor element is not in the neck).

Spy Earpiece Vip Pro

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Introduction-Battery-Pinganillo-Vip-Pro-UltraMini.jpg
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  • Clean the earphone holes with a fine needle and be very careful to remove earwax that obstructs the earpiece and can make you not hear anything.

  • Check that the battery is charged. If it has been left on the spy headset for a long time, it will download and you must use a new battery. The battery discharges even when not in use.

  • Unscrew the black cap of the spy headset and insert the battery with the positive pole facing up (where the letters of the brand and the battery model are the positive pole).

  • Screw the cap back on, making sure it is screwed tightly.

    If you hear a sound similar to that of an untuned radio When you put the spy earpiece in your ear with the battery inserted, the spy headset is working and the problem is another.

Place the inductor element on your neck and the earphone in your ear. and make a call from a mobile phone to the phone number of the SIM card (GSM mode) o Play a song (Bluetooth mode)If you still don't hear anything, check the tips in the section 1 (GSM mode) or section 2 (Bluetooth mode).

⚠ The battery begins to be consumed from the moment it is inserted in the earpiece and should be removed when not in use.

6 - I can only hear through one ear / earpiece

If the VIP Pro spy earpiece works, the Nano spy earpiece will definitely work too. This is because the Nano earphone works thanks to the material it's made of. It's recommended to first try the VIP Pro earphone if you purchased a kit that includes it.
Introduce-Pinganillo-Nano.jpg

This failure is impossible with the Nano spy earbuds. If one earbud works, the other one works too. This is because The headphones work because of the material. They are made of a piezoelectric material, and this is not due to any internal electronic system in the headphones. reacts to the inductive waves of the inductor element by vibrating and making sound.

Most likely, the earpiece may not be properly inserted into the ear, We might be confusing the extractor magnet with the headphones or two headphones together. or that let's hear more through one ear (We normally hear more through the left ear).

If the volume obtained by the earphone in one ear is sufficient, it is recommended to use it with only one earphone. and save the other.

Accessories-Nano-Earpiece.jpg

7 - A very loud sound sounds, like a bee

Untuned radio-like sound is normal in all Vip Pro spy headphones. It is due to the constant amplification of the inductive waves emitted by the collar.
If the sound is very loud, and You can hear it even when it's not in your ear, follow the steps below:
Step-4-Vip-Pro-Mini.png

If the sound is very loud and can be heard even with the earphone out of the ear, unscrew the cap and Check that the battery is oriented with the positive + pole facing up and that the cap is screwed on correctly and aligned. If the problem persists, remove the cover again and Gently pull the spring inside the earphone with your fingernail or tweezers. Thus, will be deformed and contact will be made correctly. Can be necesario perform this adjustment occasionally or on first use.

8 - The microphone does not work

The built-in microphone works like a handsfree for phone calls. It is recommended check that it has not been clogged with clothing and try to do the call in speakerphone mode with another mobile and at maximum volume to hear louder.

9 - I can't remove the earpiece

Which of the two earbuds are you experiencing the problem with?

Spy Earpiece Nano

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You may have to try several times until it is successfully removed.

Remove the earpiece approaching the extractor bar (indicated in the image with a 2) with puller magnet (indicated with a 1) at its base to the ear as you can see in the first image.

Another VERY effective extraction method es hold with one finger the puller magnet inside the ear and shake your head while keeping it rotated as in the second image. It can be hard to remove the first few times, but after several attempts it will succeed.

Also It is possible that the earpiece has already been removed and fallen to the ground, check if it is still in your ear by connecting the Kit and checking if you hear when playing a recording at maximum volume.

⚠️ If you are unable to extract it, please contact us for help: WhatsApp number: +34 644 098 320 o Email.

It is recommended to clean the earpiece with water or alcohol., the extractor magnet and the extractor bar before and after each use.

Lastly, remember to turn off the element inductor inductor to prevent it from downloading. 

Spy Earpiece Vip Pro

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Remove the earpiece by pulling the transparent thread with your fingers.

If you don't get it, you can try to pull the transparent thread with tweezers.

Lastly, remember to disconnect the battery when you finish using the spy earpiece to avoid discharging it.

10 - The Inducer Piece has stopped working

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Most likely, has been left on and the battery has been depleted or has been charged with the kill switch OFF. Perform a full charge with el switch on ON (without the Nano SIM card when using GSM mode).

If you have already verified that you have a charge follow the steps indicated in the section 5 – I can't hear anything or it's very quiet of frequent problems.

⚠️ If the Kit doesn't work, please contact us for help: WhatsApp number: +34 644 098 320 o Email.

Security and Compliance

⚠ FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS MAY RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER DAMAGE OR INJURY.

Below is indicated important product information in relation to the security and compliance that guarantee proper and safe use of the product.

WARNING 

Do not use or store the product near other electronic equipment, as the magnetic field from adjacent electrical equipment will seriously damage or interfere with the product. Do not use this product if you have hearing problems, or if you use a hearing aid, pacemaker, or other electronic medical device.

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® PingaOculto.

All rights reserved.

Product specifications:

Model Name: Nano GSM BT Inductor Piece / Nano GSM BT Inductor Piece + Vip Pro SuperMini / Nano GSM BT Inductor Piece + Vip Pro UltraMini

Model number: N-24/N-25/N-26

Product identifier: B09W1PHSHW / B09Y4SQTD4 / B09W1QKS6K

Product battery: Integrated Lithium-Ion type with 500 mAh capacity

Electrical Rating: Power: 100-240V 50/60Hz 0.15A

Batteries Included: 2 x Silver Oxide Batteries type 337-SR416SW

Operating temperature: 0 to 35ºC

Product Use 

Do not expose your device or adapter to liquids. If your device or adapter gets wet, carefully unplug all cables without getting your hands wet and wait for the device and adapter to dry completely before plugging them back in. Do not attempt to dry your device or adapter with an external heat source, such as a microwave oven or hairdryer. If the device or adapter is damaged, discontinue use immediately. Use only the supplied accessories to power your device. To avoid the risk of electric shock, do not touch the device or any cables connected to it during a lightning storm. Cables and/or adapters are intended for indoor use only.

Legal Notice 

PINGOC NOW SL is not responsible for fraudulent or misuse of the product due to a failure to understand or read the instructions and precautions. This product is not a toy and should not be used in a manner contrary to applicable laws. If you have any questions, please contact us.

For EU customers 

Hereby, PingaOculto, declares that the type of radio equipment is in accordance with Directive 2014/53/EU.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

FCC Compliance

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The device has been evaluated to meet the general RF exposure requirement. The device can be used in portable exposure conditions without restrictions.

Radiofrequency Exposure Compliance 

As a health protection measure, this device complies with the limits for exposure of the general public to electromagnetic fields in accordance with council recommendation 1999/519/EC. This device can be placed on the body avoiding prolonged use of it for more than 5 hours.

How to recycle your device properly

Disposal of certain electronic devices is regulated in some areas. Make sure you comply with local regulations and laws.

Additional safety and compliance information 

For additional information on safety, recycling and compliance or other important issues related to your device, do not hesitate to contact us through any of the available means of contact. Means of contact with: Email ppgad@pucrs.br, Call/WhatsApp + 34 644 098 320.

Limited Warranty 

All official brand items PingaOculto have 2 year minimum warranty. This guarantee may be extended or reduced depending on the country where the sale takes place, as is the case by law in Spain where it is extended to 3 years as established by Decree-Law 7/2021 with respect to the Guarantee on the Sale of Goods. of consumption. We reserve the right to deny the guarantee of a product if improper or negligent use by the client is verified, similar to those reflected in: https://www.pingaoculto.es/garantias-y-devoluciones/.

If you need to contact us due to an error, you can do so by email: ppgad@pucrs.br or by Call/WhatsApp: + 34 644 098 320.